Is calling patients and residents by name the best way to identify them?

While calling patients and residents by name is a common practice in healthcare and can promote a sense of familiarity and rapport, relying solely on this method for identification can lead to errors or confusion. It is essential to use multiple forms of identification to ensure accuracy and safety.

Best practices in patient identification typically emphasize confirming their identity through at least two identifiers, such as asking for their full name and date of birth, or checking medical records. This is particularly important in settings where there may be similar names or when patients may not be able to communicate clearly. Using only a name could overlook potential misunderstandings or mix-ups, especially in busy medical environments.

Thus, while using a name is part of good communication and patient care, it should always be supplemented with additional verifiable information to minimize the risk of errors and ensure that the right patient receives the right care.